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# I can view external communication history (emails)

**Creation Date:** January 22, 2023

**Created By:** Akhil Vanjani

[View most recent version on Tango](https://app.tango.us/app/workflow/691714b9-a2c2-4314-96e3-cc20375874a4?utm_source=magicCopy&utm_medium=magicCopy&utm_campaign=workflow%20export%20links)

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### 1. [Go to Jules AI](https://demo.haroldwaste.com/purchases)

  

### 2. Go to the "Logistics" menu and click on "Shipments"

  

![](https://storage.crisp.chat/users/helpdesk/website/53f3219f0132e800/eb2dec09-6a50-4590-8f8b-0defc9_11a7x64.png)

  

### 3. Click on a shipment to open the menu

  

![](https://storage.crisp.chat/users/helpdesk/website/aa07dd450c151800/c1b99b1d-3dae-4df3-97ba-bb1e52_i84a5a.png)

  

### 4. Go to the "Emails" tab

  

![](https://storage.crisp.chat/users/helpdesk/website/d9da8b54977c3000/9c259566-2138-4142-8076-c73b99_lz8k0j.png)

  

### 5. You can view the conversation history here

  

It applies to containers as well

  

![](https://storage.crisp.chat/users/helpdesk/website/77083aa958c4dc00/504ef71b-6e87-4813-8f92-436a61_1bdt3p8.png)

[](https://app.tango.us/app/workflow/691714b9-a2c2-4314-96e3-cc20375874a4?utm_source=magicCopy&utm_medium=magicCopy&utm_campaign=workflow%20export%20links)